Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identifiers: name, email address, phone number
• Financial information: approximate tax debt amount, state of residence
• Communications you send us through contact forms or email

We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and time spent on pages, through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Connect you with licensed tax relief professionals who can assist with your inquiry
• Contact you by phone, SMS, email, or other means regarding your tax relief inquiry
• Respond to your questions and requests
• Improve our website and services
• Comply with applicable legal obligations

3. TCPA Consent and Telephone Communications

By submitting your phone number through our website forms, you expressly consent to receive calls and text messages from TaxReliefConnection and its partner tax professionals at the number you provide, including calls and texts made using automated telephone dialing systems or pre-recorded messages. You understand that consent is not a condition of purchase. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.

4. Sharing Your Information

We may share your information with:

• Licensed tax professionals and partners who provide tax relief services and will contact you regarding your inquiry
• Service providers who assist us in operating our website and business (analytics, email delivery, etc.)
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third-party advertisers.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal information at any time by contacting us.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing efforts. You can control cookie settings through your browser. Note that disabling cookies may affect site functionality.

7. Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict the processing of your personal information. California residents have additional rights under the CCPA. To exercise any of these rights, please contact us using the information below.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

TaxReliefConnection
Email: privacy@taxreliefconnection.com
Phone: (800) 999-8888